Managed Infrastructure

We manage the digital infrastructure your mission relies on.

Whether we host you or manage the setup you already have, we handle the servers, security, and updates that keep your site fast and online. And when something breaks, our team answers.

Trusted by public-good organizations

Managed hosting

We host you on infrastructure we run ourselves.

Whether you're starting fresh or have outgrown your current setup, we move you onto managed cloud infrastructure we run and maintain ourselves. It's set up right from day one, with sensible defaults, predictable costs, and room to grow.

What it covers

Environment provisioning, DNS and TLS, CDN setup, database hosting, staging environments, and a documented migration plan from wherever you are today.

How we get there

We run a short migration window with a rollback plan and a zero-downtime cutover, so your editors keep publishing through the move.

What it looks like

Full migration plan
Monitoring + alerts
Global CDN + caching
Staging + production environments

Infrastructure Management

Already have a setup? We'll maintain it for you.

Your site already lives somewhere: a major cloud, a managed host, or something in between. We learn the entire setup, take the keys, and step into the on-call rotation. Your stack stays right where it is, and your team hands off the pager and gets back to their real work.

What it covers

Account access and audit, monitoring setup, patching and update windows, backup verification, security baseline, and documentation for the environment you already have.

How we get there

We start by reviewing what's there: an inventory, a focused audit, and a transition plan before we touch anything. The handoff happens in stages, so your site stays covered the whole way through.

What it looks like

Full environment audit + documentation
On-call + pager handoff
One named team that knows your stack
Monthly server reporting

Incident response

When something breaks, we're already on it.

Our monitoring flags most issues before you notice them. When something does break, a certificate stalls, an update misbehaves, traffic surges past what anyone planned for, our team is alerted immediately and stays on it until it's resolved. You get a clear explanation of what happened, what we did, and what we changed so it doesn't happen again.

What it covers

Downtime diagnosis and resolution, root-cause analysis, post-incident write-ups, escalation to third-party vendors when the cause sits with them, and recovery from backup if it comes to that.

How we get there

Monitoring is the first line. When an issue gets through, response is already underway. You hear from us with a timeline, not just a ticket number.

What it looks like

Emergency response + diagnosis
Post-incident reports
Recovery procedures
Third-party vendor escalation

Materiell Support

Help from people who already know your code.

When you want ongoing help beyond hosting, the same team members who built or maintain your site will handle it, from feature requests to content updates to integration work. Because they already know your code, the work starts the moment you ask.

What it covers

Our add-on support retainers are customized to your needs and can be used for feature updates, content and design changes, integration adjustments, prioritized turnaround on requests, and more.

How we get there

A set block of hours each month with developers who already know your site. Work starts immediately because the context is already there.

What it looks like

Monthly retainer hours
Priority turnaround
Direct dev access

Selected work

Digital worlds we've shaped.

A short list of recent engagements with public-good organizations, each one doing work worth supporting.

View all work

Infrastructure management and care for the WordPress ecosystems of Virginia’s largest public research university. The students, faculty, and community who rely on these sites deserve platforms that stay current, secure, and available.

Managed Infrastructure

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Forty-eight school sites and 200,000 pages, brought into one accessible platform that individual schools across the district can run themselves.

Design & UXWeb DevelopmentManaged InfrastructureDigital Strategy

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Let's talk

You're doing work that matters.
We'll keep the digital world around it running.

Start a Conversation

We manage the digital infrastructure your mission relies on.

We host you on infrastructure we run ourselves.

Already have a setup? We'll maintain it for you.

When something breaks, we're already on it.

Help from people who already know your code.

Digital worlds we've shaped.

You're doing work that matters.We'll keep the digital world around it running.

You're doing work that matters.
We'll keep the digital world around it running.