/ Intro
The Social Security Administration (SSA), a cornerstone of American financial security for over 80 years, serves as the nation's primary source of retirement, disability, and survivors benefits. When they needed to modernize their "Social Security Matters" blog, they partnered with Materiell to create a solution that would enhance their digital communication strategy and better serve their specific audience.
This collaboration delivered a sophisticated solution and user-friendly platform to deliver government communications with a streamlined and easy user experience.
While SSA's blog provided valuable information to the public, it needed significant updates to align with their main website's design standards and meet modern accessibility requirements. Additionally, the backend systems needed refinement to support specific workflows and internal metrics while maintaining stringent security requirements.
The development process prioritized WCAG 2.1 AA accessibility standards from the beginning, with the final implementation successfully passing evaluation by SSA's dedicated 508 compliance team. The collaborative spirit between Materiell and SSA teams contributed to a remarkably smooth development process.
The modern, accessible design created a seamless experience with the main SSA website, while improved performance empowered the communications team to better serve their audience. The project's success was recognized with the Interactive Media Council's Best in Class Award 2022 in the Government category.
